Protection of personal data in accordance with GDPR regulations
(General Data Protection Regulation)
By accepting the conditions/terms written below. ChatGPT By accepting the following conditions/terms, you express your voluntary, explicit, informed, and unambiguous consent to the use, processing, and storage of your personal data, consenting to their use and processing. You express your consent by checking the box “By using this form, you agree to the storage and processing of your data on this website” during the purchasing process on the website.
On the website of the company Juventud d.o.o., your personal data, which you provide with your order, are stored and processed for the purpose of ensuring quality sales and after-sales services. In order to provide an overview of the processing of your personal data, we also provide you with details regarding the storage and processing of your personal data. We strictly protect your data as a trade secret and will not use them for unauthorized purposes, misuse them, or disclose them to unauthorized individuals.
What personal data do we store and process?
- Customer’s first and last name.
- Customer’s address.
- Customer’s postal code and post office.
- Customer’s country.
- Customer’s phone number.
- Customer’s email address.
- IP address of the computer from which the customer placed the order.
- Source of the page through which the customer accessed our website. Products that the customer ordered.
- Time of the order (date and time).
Where are your personal data stored?
Your personal data is stored in the administration of the store and is also recorded in our main database on the server. The website uses WooCommerce CMS (Content Management System).
Who has access to your personal data?
Personal data is accessed by Juventud d.o.o., registration number 8348839000, and contractual partners.
All contractual partners are obligated, according to our mutual agreements, to protect your data as a trade secret and are not allowed to use them for their own purposes, misuse them, or disclose them to third parties.
To whom are your personal data disclosed, what data is disclosed, and why?
Some of the mentioned delivery services:
- Slovenian Post (Pošta Slovenije d.o.o.), registration number 5881447000, for the final delivery of packages (name, surname, address, post office, postal code, country).
- DPD d.o.o., registration number 1966812000, for the final delivery of packages (name, surname, address, post office, postal code, country, phone number, email address).
- GENERAL LOGISTICS SYSTEMS d.o.o., registration number 1538217000, for the final delivery of packages (name, surname, address, post office, postal code, country, phone number, email address).
To the email service provider:
- Google LLC, the owners of online services through which we inform customers about their orders and delivery via email (name, surname, address, post office, postal code, country, phone number, email).
To the payment system:
- PayPal Holdings Inc. (PayPal), if you choose PayPal as the payment method, as it is the basis for processing payments through their service (name, surname, address, postal code, post office, country, item).
- Eligma d.o.o. (Elly Financial Technologies), if you choose Card or Crypto as the payment method, as it is the basis for processing payments through their service (name, surname, address, postal code, post office, country, item).
Being informed about the purposes of processing your personal data is a condition for the validity of your personal consent. By accepting the terms on this page when placing an order, you, as the customer, have consented to the processing of your personal data for one or more specified purposes. Your personal data is collected for specific, explicit, and lawful purposes from the moment of ordering on the website until revocation or termination of the sales program.
We collect, process, and store your personal data for the following purposes (data marked with a plus sign are necessary for the performance of the contract or for taking steps at the request of the individual prior to entering into the contract (*ZVOP-1: 3rd paragraph of Article 9 and 2nd paragraph of Article 10)):
Customer’s first and last name.
for delivering the ordered package to the correct address.
for creating an account.
for sending user instructions by mail.
Customer’s address.
for delivering the ordered package to the correct address.
for creating an account.
for sending user instructions by mail.
Customer’s postal code and post office.
for delivering the ordered package to the correct address.
for creating an account.
for sending user instructions by mail.
Customer’s country.
for delivering the ordered package to the correct address.
for creating an account.
for sending user instructions by mail.
Customer’s phone number.
for arranging the delivery time of the package.
ChatGPT for notifications about the delivery time of the package
for providing updates on the status of the shipment.
+ for notifying about any changes to the order.
Customer’s email address.
ChatGPT for notifications about the delivery time of the package
for providing updates on the status of the shipment.
for confirming complaints or claims.
+ for notifying about any changes to the order.
IP address of the computer from which the customer placed the order.
for providing evidence of the order in case of any complaints.
Source of the page through which the customer accessed our sales page.
for marketing purposes (better understanding of customer needs)
Products that the customer ordered
for creating an account.
for facilitating any potential warranty claims.
Time of the order (date and time).
for enabling and confirming any potential warranty claims.
ChatGPT We collect personal data that is not strictly necessary for the performance of the contract because it is required for the legitimate interests pursued by the data controller or a third party. ChatGPT Personal data is collected from individuals, except when the interests or rights of the individual, especially children, requiring data protection prevail. (Data Protection Act: Article 9(4) and Article 10(3))
Authorized person for the protection of your data: Dragan Sadžak (Juventud d.o.o.).
In Juventud d.o.o., we have assessed that conducting a data protection impact assessment is not necessary as the processing activities involved are basic and essential for providing the requested service. Additionally, we do not require customers to provide any data that is not strictly necessary for the purpose.
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Ensuring the enforcement of individual rights.
Access to data, information, and the possibility of correction.
The individual to whom the personal data pertains has the right to obtain confirmation from the data controller as to whether or not personal data concerning them is being processed, and if so, the right to access personal data and certain information. The individual to whom the personal data pertains has the right, taking into account the purposes of the processing, to have incomplete personal data completed, including by providing a supplementary statement. You can submit a written request for access to your personal data or request for any corrections by email to dragan[at]talenti.si or by mail to the address Juventud d.o.o., Krpanova 11, 6000 Koper, Slovenia.
You have the right to object to automated processing and profiling.
Based on reasons relating to their specific situation, an individual has the right to object at any time to the processing of personal data concerning them, including profiling based on these provisions. The controller shall cease processing personal data unless they demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the individual, or for the establishment, exercise, or defense of legal claims. Written request or You can submit a written request or objection to automated processing and profiling via email to dragan[at]talenti.si or by mail to the address Juventud d.o.o., Krpanova 11, 6000 Koper, Slovenia.
Deletion of personal data (right to be forgotten)
ChatGPT You can request the deletion of personal data at any time after your order has been processed. You can request the deletion of personal data after receiving and paying for the ordered package.
You can request the data to be provided in a machine-readable format.
You can request a machine-readable export of your personal data at any time after placing an order. ChatGPT You can submit a written request for a machine-readable export of your personal data to the email address dragan[at]talenti.si.
Data portability
The customer has the right to receive personal data in a structured, commonly used, and machine-readable format, and the right to transmit those personal data to another controller without hindrance from us as the controller to whom the personal data have been provided. You can submit a written request for the transfer of your data to the email address dragan[at]talenti.si or by mail to the address Juventud d.o.o., Krpanova 11, 6000 Koper, Slovenia.
All information is provided free of charge, unless the requests are clearly unfounded or excessive, particularly if they are repetitive. In such cases, the controller may:
charge a reasonable fee, taking into account the administrative costs of providing the information, communication, or taking the requested action; or refuse to take action in relation to the request.